Username field in the admin new order email

  • Resolved walidbaa

    (@walidbaa)


    4 years, 8 months ago

    Hello!
    I need to add the “username” field in the order confirmation email.

    I added this code in the file “admin-new-order”:

    add_filter( ‘woocommerce_email_customer_details_fields’, ‘add_user_id_to_woocommerce_emails’, 10, 3);

    function add_user_id_to_woocommerce_emails( $fields, $sent_to_admin, $order ) {
    $user_id = $order->get_customer_id();
    $user_info = get_userdata( $user_id );

    $fields[‘username’] = array(
    ‘label’ => __( ‘Username’, ‘woocommerce’ ),
    ‘value’ => $user_info->user_login
    );

    return $fields;
    }

    but in this case, appear the username in the customer confirmation order email and not for the admin new order email

    How can I fix it?

    Regards,
    Walid

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter walidbaa

    (@walidbaa)

    im adding this Code to admin-new-order.php template, but to be more specific i want the admin to see the username of the customer

    Plugin Support EtienneP a11n

    (@etiennep)

    Hi there!

    Adding the code to the admin-new-order.php template should only show it for the admin email and not the customer email.

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thread Starter walidbaa

    (@walidbaa)

    
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Complete: 302
Oldest: 2020-03-13 11:58:08 +0000
Newest: 2020-04-01 13:06:52 +0100
    Thread Starter walidbaa

    (@walidbaa)

    Hello @etiennep ,

    I have added this code to the

    admin-new-order.php

    but the Username is showing for the customer and not for the admin for the processing order email.

    Plugin Support EtienneP a11n

    (@etiennep)

    Thank you for sending that through.

    Looking at the System Status Report, I do not see a template override for the admin-new-order.php email.

    I would suggest you copy that template over to your theme and then add the changes to it by following this guide – https://docs.woocommerce.com/document/template-structure/#section-1

    Thread Starter walidbaa

    (@walidbaa)

    Hello @etiennep ,
    Thank you for your help, i have overrides the template to the theme , but still the user id and username showing for the customer-processing-order.php and not for the admin-new-order.php

    • This reply was modified 4 years, 8 months ago by walidbaa.
    Plugin Support EtienneP a11n

    (@etiennep)

    Hey @walidbaa

    I went back to the beginning and looked at the code you were using.

    That code will need to go not in the actual email template, but in your functions.php file of your theme.

    Also, that code will add it to all emails and not just admin emails.

    Here is code you can use to add the username only if the email is sent to a site admin;

    function add_user_id_to_woocommerce_emails( $fields, $sent_to_admin, $order ) {
  if( $sent_to_admin ) {
  $user_id = $order->get_customer_id();
  $user_info = get_userdata( $user_id );
  $fields['user_id'] = array( 
    'label' => __( 'User ID', 'woocommerce' ),  
    'value' => $user_id
  );   
  $fields['username'] = array( 
    'label' => __( 'Username', 'woocommerce' ),  
    'value' => $user_info->user_login
  ); 
  }
 return $fields;
}
    Thread Starter walidbaa

    (@walidbaa)

    Hey @etiennep ,

    I have added your code to the functions.php , but its not proceeding anymore on checkout and not sending emails at all. I have tried my code and same issue.

    Plugin Support EtienneP a11n

    (@etiennep)

    Hi there!

    Since it worked on my site with only WooCommerce and a default theme like our Storefront theme, I would suggest you do a conflict test to see what might be causing this as this kind of problem is usually caused by a conflict with another plugin.

    The best way to determine if the issue is being caused by a plugin is to temporarily disable all plugins except for WooCommerce.
    If you can install plugins, install Health Check. On the troubleshooting tab, you can click the button to disable all plugins while you’re logged in to that session without affecting normal visitors to your site.

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

    Plugin Support EtienneP a11n

    (@etiennep)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Hi,

    Just to add something about the site-health info report published in comment 3: “Monitization” plugin is a hack. You should remove the monit.php file in your wp-content/plugins folder @walidbaa.

    I found this topic while I was searching for source concerning this hack.

    Cheers,
    Jb

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Username field in the admin new order email’ is closed to new replies.