User Synchronization Error

  • Resolved moitah32

    (@moitah32)


    5 years, 10 months ago

    I get the following logo when a new user signs up on the site:(Notice User not added to Mautic because role name-role isn’t enabled for contact creation.)
    the user does not synchronize in the mautic, Can you tell me what the problem is?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Jack Arturo

    (@verygoodplugins)

    Hi @moitah32,

    That means that in the WP Fusion settings for “User Roles” on the main settings tab, you’ve set WP Fusion to *only* create contacts if they have one or more roles.

    The user that just registered didn’t have one of the specified roles.

    We’d generally recommend leaving this setting empty. That way all new users are added to Mautic.

    Thread Starter moitah32

    (@moitah32)

    That was it, Thank you very much!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘User Synchronization Error’ is closed to new replies.