User Sync throws error on field which is not selected to be synced

  • Resolved gatta2

    (@gatta2)


    6 years, 10 months ago

    We found that User Sync has error on a field
    ERROR: User Sync > Error subscribing or updating user 21871: Bad Request. Invalid Resource. Your merge fields were invalid.
    – BUSSTYPE : Value must be one of: Private Bank, Asset Manager, Investment Bank, (not Private Bank (PB))

    BUSSTYPE is a field on mailchimp and we didn’t select any user meta to sync to this field.

    What should we do to avoid this?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Lap

    (@lapzor)

    Make sure the field with the name BUSSTYPE is either NOT set as Required or that the exact value is send in as listed in the error.

    Or replace the field with a normal text field.

    Hope that helps. If you have any questions, please let us know!

    Thread Starter gatta2

    (@gatta2)

    It’s not set as required.

    We don’t have any field called BUSSTYPE in wordpress but there’s a user meta called business_type which we didn’t choose to be synced. Why does it have this unexpected behaviour?

Viewing 2 replies - 1 through 2 (of 2 total)
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