User Sync send unsubscribe messages

  • Resolved eparisii

    (@eparisii)


    6 years, 1 month ago

    Hello
    I’m having a brand new WordPress Installation with Mailchimp User Sync and i have a strange behaivor

    The plugin send only unsubscribe messages to mailchimp when synchronizing with WP Users. For example, if i sing up on my page it does not send subscribe but only unsubscribe.

    But if i use the Form, it sends out then the Mailchimp Plugin sends out subscribe and i get the confirmation mail and the user is on the list. BUT the User Sync send an unsubscribe command a few minute later on its own.

    • This topic was modified 6 years, 1 month ago by eparisii.

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  • Plugin Contributor Lap

    (@lapzor)

    Please show a screenshot of your UserSync settings.

    Have you set Default opt-in status to Subscribed or Unsubscribed?

    Hope that helps. If you have any questions, please let us know!

    Plugin Contributor Lap

    (@lapzor)

    Since there have been no replies for awhile I will now mark this topic as “resolved”. If you are still experiencing this issue or you have a similar problem, please create a NEW topic. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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