user sync doesn’t works

  • Resolved carlosburgos

    (@carlosburgos)


    6 years, 6 months ago

    hi, I need help. the mailchimp plugin does not seem to work, I try to synchronize users automatically and manually, but the selected list does not get fatter with new users, what could be happening?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Have you tried using the debug log?

    Plugin Contributor Lap

    (@lapzor)

    Did you turn on double opt-in? If so, subscribers will only show up after they confirmed their opt-in via the link in the email.

    Also list totals might be slow to update sometimes, it’s best to actually search for a contact that should have been added in the list.

    Hope that helps. If you have any questions, please let us know!

    Plugin Contributor Lap

    (@lapzor)

    Since there have been no replies for awhile I will now mark this topic as “resolved”. If you are still experiencing this issue or you have a similar problem, please create a NEW topic. Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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