User signup when optin is unchecked

  • Resolved Kokomo

    (@kokomoweb)


    1 year, 7 months ago

    Hi, we realized today that even when the checkbox is unchecked on our checkout, the user still gets signed up to convertkit. the “Opt-In Checkbox” option is checked. How can we fix this? Thank-you.

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  • Plugin Author Kit

    (@convertkit)

    Due to how our API presently functions, if the Purchase Data setting is enabled, the user’s email address will always be subscribed to ConvertKit when their Order is created as a purchase in ConvertKit, regardless of their opt in status or whether the opt-in checkbox is displayed:

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