User Role changed not sending

  • Resolved kirkgroome

    (@kirkgroome)


    5 years, 4 months ago

    Hello,
    I think this is a fantastic add-in
    I have it setup and it is working great and sending most notifications but it is not sending role changes notifications.
    I have Members and Post SMTP installed as well. When I look at the Post SMTP log I see new user, and Password Change which are the only notifications I have setup but no role change notifications. So I don’t think it is an email issue. any idea on what might be wrong or how to troubleshoot the issue?
    Thanks
    Kirk

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author bnfw

    (@voltronik)

    Hi @kirkgroome,
    Thanks for your message.

    If you disable the Members add-on, does the notification work then?

    Thread Starter kirkgroome

    (@kirkgroome)

    Yes I get role change emails When I disable the members add in. If I reenable it then it does not send the email. Is there a way to get the two plugins to work together.
    Thanks Kirk

    Plugin Author bnfw

    (@voltronik)

    Hi @kirkgroome,
    Not currently but it’s been a while since I looked at this so let me re-investigate and i’ll get back to you.

    Thread Starter kirkgroome

    (@kirkgroome)

    I appreciate your time to take a look at it

    Plugin Author bnfw

    (@voltronik)

    Still investigating this but closing this for now as a plugin conflict. If you need further help with this, please feel free to re-open this thread.

Viewing 5 replies - 1 through 5 (of 5 total)
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