User Role Changed – For User

  • Resolved superbenj

    (@superbenj)


    5 years, 8 months ago

    hello
    Everything work well except for 1 notification.
    User Role Changed – For User

    This one can take 1 or 2 hours before the user receive the mail.
    All other one are instantly.

    Any idea how I can speed up the this notifications?

    I need this feature because when a new user is registered and authorized I send him another message and I want it to be quick.

    Thank you very much

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author bnfw

    (@voltronik)

    Hi @superbenj,
    Thanks for your message.

    I haven’t seen this to be an issue before. It should be instant.
    How are user roles changed? Are they done automatically via a plugin or are they being changed manually in the user’s profile by an admin?

    Thread Starter superbenj

    (@superbenj)

    They are changed manually in the user’s profile by an admin

    Plugin Author bnfw

    (@voltronik)

    Hi @superbenj,

    I haven’t come across this but let me investigate and see if I can replicate this at my end.

    For some reason I can receive the test emails but I am not seeing the emails come through when the user roll is changed??

    Plugin Author bnfw

    (@voltronik)

    Hi @superbenj and @adjdesign,
    I’ve just tested this and both the User Role Changed – For Admin and For User notifications are working as expected for me.

    Do you have a members plugin installed that will allow a user to be assigned multiple roles? This could be the issue.

    Plugin Author bnfw

    (@voltronik)

    Closing due to inactivity. If you need further help with this, please feel free to re-open this thread.

Viewing 6 replies - 1 through 6 (of 6 total)
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