User Registrations – State Field not populating

  • Resolved kylebestdev

    (@kylebestdev)


    4 years, 6 months ago

    Hi all,

    Since updating to 1.8.4, our currently deployed User Registration form is no longer listing any options for the “State” field (‘billing_state’), so users are unable to select an option and complete the form as this field is mandatory.

    I’ve built a duplicate form without “State”, however we would like to correct this and add the field back in once it is functional.

    Is anyone else having this issue or aware of a fix?

    Many thanks,

    Kyle.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support sanjuacharya77

    (@sanjuacharya77)

    Hi @kylebestdev,

    Can you please provide me the URL of that respective form where you have used the billing state field? Also, make sure that you have used the billing country field on that form. To show the billing state name, firstly you have used the billing country field on the form. For more details refer to this screenshot: https://prnt.sc/ssve36

    Do let me know and I will get back to you accordingly.

    Regards!

    Thread Starter kylebestdev

    (@kylebestdev)

    Hi @sanjuacharya77,

    We’ve added “Country” as advised and all is now working correctly, thank you.

    Kyle.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘User Registrations – State Field not populating’ is closed to new replies.