User Registration From Error for Single User Contact

  • Hello,

    I have a User Registration form for my website. It takes in email, password, and membership id. It then uses custom code in the functions.php file to check for the email and membership id in the database. The form is returning a ‘Something Went Wrong’ error. I’ve determined that the error is sent after the submit button is pressed and therefore is not a issue with my custom form validation, I’ve also turned on the wp_debug setting and no errors are being logged from the form. This error seems to only happen with one specific user and I I’ve validated that the user is in the database. If you could provide some guidance that would be great.

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  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @clairelundy127,

    I hope things are going well for you.

    It then uses custom code in the functions.php file to check for the email and membership id in the database.

    Would you mind sharing the custom code so we can review it for you? Please remember that we don’t offer custom code solutions here, but we can at least check the code and guide you in the right direction. You can share it using pastebin.com or post it here using code block.

    This error seems to only happen with one specific user

    If you checked with other users, is the form working for them correctly?

    Also, it would be helpful if you share the form export file with us using Pastbin.com or Google Drive (Note:- the file visibility should be set to publicly ref:-https://support.google.com/drive/answer/2494822#share_publicly&zippy=%2Cshare-a-file-publicly)
    To share the form export, follow this guide:- https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#import-export.

    I am looking forward to hearing more information from you soon.

    –
    Kind Regards,
    Imran Khan

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