User Registration Email Not Sending

  • Resolved st5uzmloopsqz7dr9egp

    (@st5uzmloopsqz7dr9egp)


    7 years, 10 months ago

    I set up a custom notification, so a user can receive their login information after I register a new user. But these emails are not being received. I am using wp-crm with wp-invoice. I use custom notification for when a user makes payment through wp-invoice and I do receive those emails. Just the user notification email won’t send out. What can I do to fix this?

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hello,

    Have you set-up the trigger action for this options in the WP-CRM/Settings?

    Let me know ??

    Thread Starter st5uzmloopsqz7dr9egp

    (@st5uzmloopsqz7dr9egp)

    By trigger action do you mean the checkbox in the settings, under notifications, that says “User registration”? Correct? If so yes, I have that checkbox checked. The other emails, for example a payment confirmation are being sent. Just NOT the User Registration.

    Hello,

    This is an odd scenario, could you please send me your WP credentials, and we will take a look internally ??

    Usabilitydynamics.com/contact-us

    Hello. If you are having issues with automatic emails for user registration, I would highly recommend using Ultimate Member plugin. See a video below that helped me with this issue:

    https://youtu.be/gy5rJWfrcXk

Viewing 4 replies - 1 through 4 (of 4 total)
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