• Resolved joeltavarez

    (@joeltavarez)


    Hello, I like the plugin, but I am facing a problem that every day a user from outlook is being adding like pending. The user is xtw18387+02 and change the numbers with @outlook.com. Is this plugin because I deactivated every plugin and made test.

    • This topic was modified 5 months, 3 weeks ago by joeltavarez.

    The page I need help with: [log in to see the link]

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  • Hi, I have the same problem.

    • This reply was modified 5 months, 2 weeks ago by rbarcelo.
    Plugin Support pickpluginswporgrep

    (@pickpluginswporgrep)

    Hi,
    I noticed in the screenshot that the user has been added to the pending section. Our user verification plugin is not responsible for any pending feature. The issue is likely related to another plugin you might have installed.

    Our “spam protection” feature is designed to help prevent spam users from registering. You can find a screenshot of it here: https://ibb.co/0Cj98DF
    This feature works by identifying the types of username or email patterns that spammers use, allowing you to set conditions to prevent them from registering. Are you noticing if the user is registering with the same username or email, or if they are following a specific pattern?

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