• Resolved thegrbteam

    (@thegrbteam)


    Hi there,

    We are having an issue with the user_registered field.

    Here are the steps:

    1. We export a user to make sure we are using the correct data
    2. The user_registered field is provided as “01/01/2023 00:00”
    3. We use this column and value in a successful import using the same data
    3. The registered date displays on the user displays as:
    Registered on:?30/11/-0001 @ 12:00 AM
    You can view this here: https://prnt.sc/NDA_2d4fBBnw

    We are using BuddyBoss.

    Please can you advise? Thanks in advance!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Javier Carazo

    (@carazo)

    For some reason you are changing the format of the date (maybe you are using Excel).

    The correct format as this is explained in the documentatin:

    user_registered: Using the WordPress format for this kind of data Y-m-d H:i:s.

    Please read documentation tab for this kind of issues.

    Thread Starter thegrbteam

    (@thegrbteam)

    Thank you, resolved

Viewing 2 replies - 1 through 2 (of 2 total)
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