User refuses cookies and then?

  • What happens if a user refuses cookies or emails?

    Let me give you an example to make my question clearer:

    • So, a user visits the website and gives/refuses to give consent in the cookie banner/box
    • what if he refuses e.g. to marketing emails?
    • I use a marketing emailing tool to send out emails automatically.

    Will the cookie plugin now tell the other plugin to take this email off the emailing list? Or will I need to do this manually?

    Or asked differently, if a user refuses consent for any aspect of the website, will the cookie plugin then make sure the user choice is honoured or will it be up to me to then ensure that the user does not get unwanted emails or notices, or even not use cookies with this user?

    Or is all the cookie plugin does: inform the user what cookies are used on the website and give a superficial option to refuse any consent?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author dFactory

    (@dfactory)

    Hi,

    Thanks for your questions. There are couple of things here that we’d put into 3 points:

    1. Just WP plugin, without Cookie Compliance app integration displays the banner, stores the consent in the visitor browser and gives you a way to manually (via Scripts option) or programatically (via custom coding based on the cookie value) do something with the user consent
    2. Cookie Compliance does much more – not only it provides additional consent choices required by some regulations, stores the consent in both browser and the app, handles prior 3rd party services blocking (Autoblocking option), handles Google Consent Mode integration and much more. What it does is related to an anonymous website visitor and we call it a Cookie Consent.
    3. What you are asking about is something else (even though it is heavily related to privacy) – ability to store privacy and preferences consent assigned to a user identified with personal information (at least email). That would happen for example in a newsletter signup, user registration, store checkout and other forms. It’s a separate functionality we call a Privacy Consent. It’s an upcoming feature of Cookie Compliance that should be released within next 3 months.

    I hope this answers your questions.

    Thread Starter chrishechler

    (@chrishechler)

    Hello, thank you for the response ??

    Well, cannot wait for the privacy consent feature then.

    Actually you did not completely answer my question but that might have been my fault. Let me rephrase my initial question:

    Does your plugin scan for cookies and/or any necessary user consent on a website or will I need to fill out each component/part myselft, i.e. add consent options manually to the consent pop-up?

    In case your plugin scans the website, will it store the consent for each user somewehre in a dashboard or database?

    The reason is, lets say a user refuses to give consent to marketing emails (not subscriptions, but others) then I assume once I sent out the marketing emails this specific user is not automatically excluded from the emal list. That means I would have to manually check what users have refused to receive any marketing emails in the system to follow each users consent.

    I hope I am much clearer this time around. Just to inform a user about what is going on on my website I could simply create a simple pop-up and tell them there. However, I need the underlying functionality to then store that consent so I can either automatically block things from getting displayed such as Youtube videos (what your plugin probably does) but also emails etc.

    If your plugin stores consent or cookies anywehere, I need to be able to follow up on that in case I need it or a user asks me. That is the main point I am trying to make ??

    Your plugin might be doing these things already, I just need to ensure and confirm with you.

    Kind regards ??

Viewing 2 replies - 1 through 2 (of 2 total)
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