User Rating Not Working

  • Resolved rubyannrsls

    (@rubyannrsls)


    8 years, 4 months ago

    User Reviews is Enabled but not working on front end. I can’t figure what’s wrong. Hope you can help me. Thanks!

    • This topic was modified 8 years, 4 months ago by rubyannrsls.
Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author MyThemeShop

    (@mythemeshop)

    Hello,

    Sorry about the issue you are facing there.

    Please send us a link to your site so that we can check the issue.

    Thank you.

    Thread Starter rubyannrsls

    (@rubyannrsls)

    Hello,

    Here’s the link of the sample review. https://www.pansolresorts.ph/resort-gallery/sample-review/

    Hope it can be resolved. Thanks!

    Plugin Author MyThemeShop

    (@mythemeshop)

    Hello,

    I see some JS errors in Chrome console ( https://take.ms/um5Uk ) which are related to two lightbox scripts and Google maps.

    Could you please try to disable all other plugins and check if WP Review is working properly. If that doesn’t help, please switch to default WordPress theme to check if there is a conflict between WP Review and your theme.

    Hope that helps.

    Thank you.

    Thread Starter rubyannrsls

    (@rubyannrsls)

    Hi there,

    I’ve installed a fresh wordpress Twenty Sixteen theme to my localhost and installed WP Review plugin and the user rating is working fine. I guess it has conflicts in my other plugin or theme I’m using.

    What’s likely should I do if I can’t deactivate my plugin and can’t change theme? Is there other option than deactivating the plugin that conflict with WP Review or changing the theme?

    Thanks!

    Plugin Author MyThemeShop

    (@mythemeshop)

    Hello,

    Could you please open new thread on our community forum, we will be able to help you better there.

    Thank you.

    Plugin Author MyThemeShop

    (@mythemeshop)

    Hello,

    Since we have not heard back from you on this thread, we are assuming the issue is resolved.

    If however the issue is still not resolved, please feel free to reply to this thread or open a new.

    Or let us know if you need any other assistance. We are here to help.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)
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