User-rate limit exceeded

  • Resolved alexdex

    (@alexdex)


    1 year, 10 months ago

    Hi, i took this error:

    Heads up! The last email your site attempted to send was unsuccessful.

    Email Source: WooCommerce
Mailer: Google / Gmail
{
"error": {
"code": 429,
"message": "User-rate limit exceeded. 

When will disappear'

If we deactivate and activate it back it will work or is based on Gmail?

Please let me know, it's not going do sisappear from many hours

THANKS
Viewing 1 replies (of 1 total)
  • Plugin Support Dake

    (@dakeg)

    Hi @alexdex

    Thanks for reaching out and we’re sorry to hear that you have hit the rate limit set by Google.

    As the error message said, you have hit one of the limits set by Google so that you cannot send more than a certain amount of emails during a specific time span.

    You will either need to reduce your daily email sending or consider using a different mailer. If you are sending bulk emails or newsletters for example, then you’d need to consider using an external service that is tailored specifically for sending bulk marketing emails.

    If you were just sending contact form notifications, order confirmations, and other transactional emails, then you can try using a different mailer with a higher user rate limit. Generally speaking, rate limits are hidden, but free mailers (Gmail, Other SMTP, Outlook etc) typically have lower rate limits than paid mailers (SendLayer, SMTP.com Sendinblue etc).

    You can find a complete guide with all of our mailers here.

Viewing 1 replies (of 1 total)
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