user.php?on line?523 install errors – used to work

  • Resolved dolol

    (@dolol)


    2 years, 2 months ago

    <span style=”font-size: inherit;”>I tried your plug in on 4 different sites and immediately when activating I get this error</span>

    Warning: Undefined array key 0 in?/home/univers5/public_html/wp-content/plugins/masterstudy-lms-learning-management-system/_core/lms/classes/user.php?on line?523

    I was using my own theme and it was working just fine a few weeks ago. I had changed an instructor from LMS instructor to Admin and thought many that was the problem so I installed on 2 other sites and get the same errors

    Struggling to even type fluidly in this form because of the “blocks” format (I won’t be using your theme/Elementor) but still tried YOUR theme on yet a different website to see if that was the issue and got more errors and every course block filled with the error above instead of description text

    I also tried to uninstall completely, which turns out to be impossible without an optimize plug-in to delete tables that are not removed (and there were several user-related tables left behind) but installing on other sites with the same error confirmed deleting these made no difference

    I noticed you updated this LMS plugin a few days ago, can you say 1) what is causing this problem and 2) if your MasterStudy theme is required in which case I need to use a different LMS; yours was fine when it worked but Elementor is awful for my preference

    The page I need help with: [log in to see the link]

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  • Hello, @dolol

    If there are many possible reasons for this case. For a more accurate analysis, it is necessary to study the structure of your website and the theme you are using from the inside, as there may be a conflict within the code. As for the MasterStudy theme, it is fully compatible with the MS LMS plugin, so such cases should not arise.
    First of all, please make sure that all system requirements are met:

    system requirements

    Also please test this case by disabling your theme and using the default WP.
    If you are able to film the process of initializing this case, please send us a video or screenshots.

    Best regards.

Viewing 1 replies (of 1 total)
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