User photo reload on click

@suportesacchi

1. Look at your browser web console if you have any JavaScript errors when you click on the upload photo button.

2. Enable PHP error logging, read this guide: “How to enable debug logging”

https://docs.ultimatemember.com/article/1751-enable-debug-logging

If you get a PHP log file with notices and errors: /wp-content/debug.log post the content of this file here in the Forum and we can give you the PHP error explanation.

3. Post here in the Forum your UM Settings -> Install Info

Hello,

The problems isn’t a PHP error.

What is happening is that the profile photo itself has a link to MyProfile page (I don’t know why). So when I click on the camera to upload a photo, the link just trigger and the page reload itself.

There’s any way to disable this link?

I’m also using wpForo plugin, there’s any incompatibily problem?

Hello @suportesacchi

Try to do a conflict test- https://docs.ultimatemember.com/article/96-how-to-do-a-plugin-theme-conflict-test

Thank you.

Hi @suportesacchi

This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

Regards