User not seeing active courses on [sensei_user_courses] page

  • Resolved mynameisjimi

    (@mynameisjimi)


    4 years, 7 months ago

    I have a user who is 55% (as shown in Sensei LMS > Analysis in my site admin) completed through course.

    The last time that this user logged in, they noticed that the My Courses page now shows no active courses (and no completed for that matter).

    Using a special login plugin, I was able to login as this user and confirm that I see no active courses for this user on the front end of the website.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter mynameisjimi

    (@mynameisjimi)

    This issue appears to be consistent for all users, active or completed courses.

    Yesterday, I ran updates (after running a backup) to the latest version of WordPress, Sensei LMS, and my other plugins.

    I’m going to look to restore my site back to the backup and test again to see if the issue existed pre-update.

    Hello,

    I wasn’t able to reproduce this on my test site. It’s possible there could be a conflict with another plugin.

    Do you have any further updates to share after the restore you performed?

    Closing as no reply in over 2 weeks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘User not seeing active courses on [sensei_user_courses] page’ is closed to new replies.

Tags