User not registered

  • ResolvedPlugin Author Justin Fletcher

    (@justinticktock)


    4 years, 8 months ago

    Hi @rammsah30

    I see that you posted the following on a review…

    “The new registered user have not received the notification email (that needs to be confirmed by user). Thus, user is literally not registered.”

    If this statement is a problem for you We can discuss here if you need help.
    Have you tried and confirmed that your multisite Network registers the user ok without the NSUR plug-in active so that would check registration under the default way WordPress registers users is working. It would be good to know this works for you before looking at the NSUR plugin.

Viewing 7 replies - 1 through 7 (of 7 total)

  • Thanks Justin,
    User was able to complete the first step (i.e initiate the reistration).
    In second step, an email was to be sent to user. Upon clicking the email, user registration process would have completed, without any manual intervention.
    However, the email wasn’t delivered.

    User was showing under pending confirmation queue. As admin, we went there and approved the user manually. Now user registration is complete.

    But the original issue is still unsolved. We want automated confirmation email delivery and automated registration.

    Plugin Author Justin Fletcher

    (@justinticktock)

    Can you de-activate the NSUR plug-in and confirm that the email is set with WordPress working normally as a Network ?

    Plugin Author Justin Fletcher

    (@justinticktock)

    @rammsah30 let me know when what happens if you get chance to de-activate the NSUR plug-in and confirm that the email is set with WordPress working normally as a Network.

    Unfortunately, even without this plugin, registration activation email is not sent. I was hoping, this plugin might have separate email channel to support, if any. or if know any solution.

    Activation email is delivered in gmail. Issue is with Yahoo.

    Plugin Author Justin Fletcher

    (@justinticktock)

    Ok I think your finding the problem, if you fix the default WP install before activating NSUR then you will know better where issues come from.

    Also when you manage to resolve WP without NSUR please do come back to update this support request if NSUR gives you any new problems.

    I have to use Thirdparty service mailgun for email notification. Issue with default mailing service of hosting.

    Plugin Author Justin Fletcher

    (@justinticktock)

    Thanks for the information.

Viewing 7 replies - 1 through 7 (of 7 total)
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