user not receiving email after survey submission
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after trying several tests, we consistently received the admin e-mail upon survey submission but not the user e-mail. previously this worked fine, it stopped working at some undetermined point. below are our settings. if you’d like to test for yourself, try the following survey:
https://www.cbtisrael.co.il/surveys/ocd-survey/User e-mail notification
User e-mail notification Activate {SELECTED}
If you enable this option, an email is sent with his quiz result to the user.
To: User Email-Address (only registered users)
Custom fields : ???”? (Type Email) {SELECTED}
From: [email protected]
Subject: [???? CBT] ?????? ????? ?-OCD
HTML Activate {NOT SELECTED} (didn’t work previously when selected)
Message body:
{BODY OF MESSAGE}
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