user not enrolled in course after buying a course

Hi @idsithija

I understand your concern regarding the manual assignment of courses to users.

Could you please provide more information about the order status when a student purchases a course? Specifically, I’m interested in knowing whether the order status is marked as “completed” once the purchase is made.

Additionally, it would be helpful to know if you’re using a WooCommerce integration for your course purchases. Understanding your setup will allow me to provide more tailored advice and assistance.

Looking forward to your response so I can assist you effectively.

Every single time when a customer purchases a course, I have to manually add the course into the customer’s profile, due to they can not access the course material as the course material appear locked even after purchasing?the?course. and the status is completed. I’m using WooCommerce?and WooPayments.

Hi @idsithija,

Do you also have the LifterLMS WooCommerce Integration add-on installed, activated and enabled? Once you activate the add-on on your site, please follow the instructions in lifterlms.com/docs/getting-started-with-lifterlms-and-woocommerce.

If you already have this setup, and your students are still not automatically enrolled to the course associated with the WooCommerce product purchased, then you may need to go to WordPress Dashboard > LifterLMS > Settings > Integrations > WooCommerce and experiment with the Order Enrollment Status field. For example, you may need to set it to Processing instead of Completed.

Thanks I will check that. Can I remove address field from checkout only for courses?

I’m using LeranPress not LifterLMS

Hi @idsithija,

In this case, kindly contact the support team of LearnPress. They will be the appropriate team to contact for LearnPress concerns.