User Locker doesn't display custom message
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I realize there’s not a lot of activity on this support forum, but I’m going to try this anyway.
User Locker is working fine except it will not display my custom message when a user is locked out.
I entered the custom message in the Settings which tells the user to contact support for assistance. When I tested by entering a wrong password five times in a row, my test user sees the default message suggesting they reset their password. They don’t have the option to reset their password.
When I looked in the test user’s profile, my custom message displays in the reason field, but it doesn’t display to the user who’s locked out.
How can I get my custom message to display? Thanks!
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