User Geolocations Maps doesn’t work

  • Resolved helemaaldebom

    (@helemaaldebom)


    1 year, 10 months ago

    I’m using ProfileGrid with the User Geolocation Maps extension but the extension doesn’t work anymore. The API key of Google has been inserted and the addresses have been filled out and checked. Nevertheless the Google map isn’t showing any markers. Can someone help me fix this? Or is this a bug?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello?@helemaaldebom

    We checked the link shared by you for map issue, and found that the issue is related to your Google API account. It seems like you have not enabled the billing on your Google account. You must enable billing on your account to use map API as per Google policy. For details on this, please visit the link : https://support.google.com/googleapi/answer/6158867

    If the issue still persists, please reach out to us directly using this form.

    Thread Starter helemaaldebom

    (@helemaaldebom)

    Thank you for your reply. I have enabled billing, generated a new API key with the link that you provided in the extension but still the marker won’t show up. Can you help me please?

    Thread Starter helemaaldebom

    (@helemaaldebom)

    It’s been two weeks and haven’t heard from you. Can someone please help me? Billing is enabled.

    Plugin Author ProfileGrid Support

    (@profilegrid0)

    Hello @helemaaldebom,

    Please make sure have enabled the Geocoding, Geolocation and Maps JavaScript API in your project APIs. These three APIs are required to enable in project to use map feature of GeoLocation extension, please enable those in your project.? Also please confirm if you have configured any restriction in API settings.

    Please fill out this help and support form and provide as many details as possible and we will look into it for you.

Viewing 4 replies - 1 through 4 (of 4 total)
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