User Filter Not Working

On which page is the filter not working correctly? The /wp-admin/users.php?page=new-user-approve-admin screen or the /wp-admin/users.php screen?

Hi Josh,

It’s the filter in the wp-admin/users.php screen. Running WP 4.1. So when you select pending or whatever from the drop down and click filter, it comes up again says “No matching users were found.” doesn’t matter which option you select and on my site all of them have users within them.

It’s a great plugin though mate, very useful! Would be good to get the filter going though. ??

Kind regards,
~ Daniel

I can’t think of any reason why the filters would not be working. Here are a few things I am curious about though:

• What is the URL of the page with the filters applied?
• Have you tried to disable all other plugins and then applied the filters? There is a good chance that another plugin is in conflict with the NUA plugin. If there is, I’d be happy to figure out a solution so you can use the NUA plugin.

Hi Josh,

The url of the page with the ‘denied’ filter applied is:
https://www.DOMAIN.COM/wp-admin/users.php?s&action=-1&new_role&pw-status-query-submit=Filter&new_user_approve_filter=denied&paged=1&action2=-1

There are denied users there but it simply says “No matching users were found.”

I haven’t disabled all other plugins and tested this yet as the site in question has a decent amount of regular traffic and I don’t have a sandbox in place. Its a project I volunteer for and thus I’m time short as it is, which is why there’s no sandbox for it at this stage.

Hopefully the above url may point something out. I can also give you a list of all active plugins if you like? In case one of them stands out as having caused conflicts in the past or something.

Let me know what you want me to do next, I’ll do what I can to work through this and get it working. ??