User /email not found
-
A few days ago I detected that my page had error 500 (I had not checked it for a long time) and when I tried to enter the WP control I got a message that neither the user nor the password was found.
At one point I uninstalled by mistake the database and the Word application, and the hosting only recovered the database.
I also tried to configure in the wp_user table a new user and it didn’t work. There I found that I had two “ghost” users. Even one of them with a recovery key (which didn’t work either when I tried to request to recover my user with the WP form).
I have a backup from 2 months ago but I’m not sure if the site was working at that time, the “ghost” users were already registered. The reinstallation with the hosting backup could not be completed as it generated an error.
When I want to reinstall WP on the hosting obviously it creates a new database but it saves it in another folder. In the configuration of this new WP installation, I use the same data I had originally (username, password and email) and I can’t log in to the WP panel either (it gives me three chances).
I guess at this point the best thing to do is to start from scratch, and make my site again, but for that I need to know how to log in to WP.
I appreciate your help.The page I need help with: [log in to see the link]
- The topic ‘User /email not found’ is closed to new replies.