• Resolved zzzach

    (@zzzach)


    Hello!

    How can a user delete his own account from “My account”? There seems to be no settings nor UI elements supporting this legally required function. OR I’m blind. Plz help

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @zzzach,

    Thank you for writing in,

    This feature is only available in the premium version plugin, so you are unable to find this feature on the free version. For more details, please check this link https://docs.wpuserregistration.com/docs/user-registration-pro/#delete-account.

    According to the WordPress Support community guidelines, we can not discuss the premium features here because this support forum is for free plugin users. If you are interested in premium features, please go through this link https://wpeverest.com. You will find the live chat option to contact our support representative.

    Regards!



    Thread Starter zzzach

    (@zzzach)

    Thanks for that! Although I find it highly questionable why you put this option behind the premium version. It essentially means that all free plugin users are severely weakened in the eyes of GDPR if they register a single user from the EU. It also makes your customers running Android apps in breach of the new Google Play Console policy, which requires apps to have this option in the app AND on their website. In effect, all free users need to stop using your plugin if they plan on complying with the GDPR and the Google Play policy.

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Hi @zzzach,

    Your information mentioned is valid, so we decided to add a delete user feature on our free version. Probably the feature will be added in our upcoming update.

    We will close this topic for now; if needed, please create a new topic, and we will get back to you as soon as possible.

    Regards!

    Thread Starter zzzach

    (@zzzach)

    Great news, thx for taking it seriously.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘User deletion’ is closed to new replies.