User decline the cookies, but they are still used

Hi @lavadesign,

Do you know which one is not blocked? If it’s Complianz’ snippet, you should change the settings.

If it’s the custom code, I would suggest adding the code with the Script Center, or adding some HTML attributes; see below.

If you don’t know which one it is, I can have a look, but I’ll need your URL.

<script text/plain data-service="google-analytics" data-category="statistics">
Your code
</script>

Hello, I have implemented complianz cookies banner on many pages.
Here’s the https://www.limoss.sk -> I think, the complianz works here OK
For example here’s the https://www.delaclair.sk -> When I decline cookies, I have still GA cookies in my browser.

Next pages: https://www.qel.sk https://www.minibuscars.sk https://www.tripolitana.sk
Those are some examples.

Thank you for a help.

Hi @lavadesign,

I’ll start with the “delaclair.sk” example, which uses Google Tag Manager. The Analytics tag is currently fired without consent, likely because the Tag is fired on a trigger such as “All Pages” in GTM.

The instructions in our Google Tag Manager configuration guide explain how you can configure Complianz’ events in GTM, such as “cmplz_event_statistics”, “cmplz_event_marketing”, so you can fire tags (like Analytics) only when consent for a certain category has been obtained.

If we take the “qel.sk” site as example, which does not use Tag Manager: possibly the easiest implementation is to let Complianz place your Analytics code (instead of the currently activated plugin), by enabling “Yes, with Google Analytics” under Wizard > Consent > Statistics, and on the next page (Statistics – configuration) set “Do you want Complianz to add Google Analytics to your website?” to Yes, and enter your Tracking ID.

Then Complianz will load Analytics, either prior to consent or upon obtaining explicit consent, based on the settings that you had configured in the Wizard.

Kind regards,
Jarno

• This reply was modified 2 years, 12 months ago by jarnovos. Reason: typo

I am afraid, friend, I don’t understand you a word ?? I will check the big manual tomorrow and let you know.
So most probably I need to sure, this three checkboxes are checked, correct? https://snipboard.io/PYJjV8.jpg

Hi @lavadesign,

Checkboxes (Wizard > Consent > Statistics)
Checking the three checkboxes shown in your screenshot indicates to Complianz that you have adjusted your Analytics/Tag Manager configuration for GDPR/opt-in privacy laws.

Tag Manager
Concerning the Tag Manager events I mentioned earlier, the article explains this in detail (with video instructions), but I will provide a short summary below:

If you fire tags in Tag Manager on a trigger like “All Pages”, the tag will not wait until consent has been received in the Cookie Banner. The tag will always be fired.

To only fire these tags when the visitor accepts a category in the Cookie Banner, you can create “custom events” in Tag Manager, that correspond to the cookie categories in the Cookie Banner.

Assign your new custom event as the Firing Trigger of your Tag (cmplz_event_statistics, in my example), and it will only be fired when the visitor consents to the Statistics category.

If you require assistance with the setup, feel free to reach out to us on support(at)complianz.io.

Kind regards,
Jarno

• This reply was modified 2 years, 12 months ago by jarnovos.

Thank you for a help for now. Most probably I will write to [email protected] ??

Hi @lavadesign,

Of course, let us know if we can help with the configuration.

For the time being I will mark the thread as resolved, we will await the e-mail from your end.

Kind regards,
Jarno