User connexion with Stripe

  • Resolved kosta313

    (@kosta313)


    1 year, 2 months ago

    Good morning
    I signed up for Woopayments with the wrong email to connect to Stripe.

    I already have a Stripe account set up with [email protected]/.

    My website is casalove.fr.

    On WordPress, I wanted to connect Stripe to Woopayments but I indicated the wrong email ([email protected]). However, I can no longer go back to connect the correct account which is [email protected].

    Can you disconnect [email protected] on the CasaLove.fr wodrpress so that I can configure Stripe with the correct email ([email protected]) please?

    THANKS

    PS: I contacted Stripe who told me to resolve the problem with you.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @kosta313,

    Can you please open a support request for us to delete/disconnect your account?

    To allow our support team to locate your WooPayments account in our systems more easily, please include the following information:

    1. Your site’s URL.
    2. The email address associated with your WooPayments account.
    3. Your site’s system status report.
    4. Include a link to this thread.

    Meanwhile, I will mark this thread as resolved since your concern would be best handled by our Happiness Engineers there.

    Thanks!

Viewing 1 replies (of 1 total)
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