User can’t access to a course after order complete

  • Hello, when a user purchases a course through PayPal and the order is completed, the user cannot access the course. The course is not displayed on the user profile page. But, if I access the order within Learnpress and change the order status to processing and then completed again, the user can access… It only happens with PayPal.

    Can you help me? Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support brianvu-tp

    (@briantp)

    Which type of PayPal are you using?
    PayPal standard or PayPal express

    Thread Starter leavai

    (@lparga)

    Hi @briantp , the Wocommerce Paypal Payments Plugin (Paypal Standard)

    Plugin Support brianvu-tp

    (@briantp)

    If you use our premium Woocommerce add-on for LearnPress, please create a ticket on our system and our developer team will check for you. This forum only support LearnPress free, not for the premium add-on.

Viewing 3 replies - 1 through 3 (of 3 total)
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