User cannot register

  • Resolved luqmanfikryjohal

    (@luqmanfikryjohal)


    5 years, 2 months ago

    Hi, im using profile builder before and it work fine. But for our new site., there is problem with user registration. When customer register from the page https://vxgarage.com/register/ they will see success register msg. And as admin I received email notification from wordpress regarding new user registered. But no new user added into the dashboard>users. This will make impossible for new user to login. Is there any way I can fix this?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @luqmanfikryjohal

    Since this looks a lot like a conflict with some other code, the first recommended step is the conflict test:

    ??*Briefly* disable all other plugins and enable the default Twenty Twenty theme. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.

    Please let us know when you find the conflict so that we can take a look and see what we can do about it.

    With best of regards,
    Gabriel

    Thread Starter luqmanfikryjohal

    (@luqmanfikryjohal)

    Hi Gabriel
    Thanks for your reply
    I done all the steps that you shows.
    But problem still persists.
    When I went through the error log.
    It shows: [22-Jan-2020 02:37:08 UTC] WordPress database error Unknown column ‘spam’ in ‘field list’ for query INSERT INTO wp_users (user_pass, user_nicename, user_email, user_url, user_registered, user_activation_key, display_name, user_login, spam) VALUES (‘$P$BXHsSC6CU1gDad7SoawKa0gfqtBthy.’, ‘luqmaniah’, ‘[email protected]’, ”, ‘2020-01-22 02:37:08’, ”, ‘luqmaniah’, ‘luqmaniah’, 0) made by wpmu_activate_signup, wpmu_create_user, wp_create_user, wp_insert_user
    Do you have any idea what is the problem?

    and

    WordPress database error Unknown column ‘spam’ in ‘where clause’ for query SELECT COUNT(ID) as c FROM wp_users WHERE spam = ‘0’ AND deleted = ‘0’ made by wpmu_activate_signup, wpmu_create_user, wp_create_user, wp_insert_user, do_action(‘user_register’), WP_Hook->do_action, WP_Hook->apply_filters, wp_maybe_update_network_user_counts, wp_update_network_user_counts

    Hi @luqmanfikryjohal

    All I can say is that your troubles appear to be caused by a spam column in the wp_users table, and we certainly have no spam column in the wp_users table.

    Do you have any idea what’s up with that?

    Best of regards,
    Gabriel

Viewing 3 replies - 1 through 3 (of 3 total)
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