User already subscibed but Ooop error

  • Resolved ds26

    (@ds26)


    5 years, 10 months ago

    Hey there, i had a couple of clients that tried to registere for a second time. Normally the the error message “your are already subscribed” should be displayed. But in our case the regular “Oooop” error is displayed. What can i do that the “already subscribe message” is there? thx

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    Thanks for reaching out to us.

    Please login to your website and then go to the “MailChimp for WP > Others” menu. Copy the errors listed here and please share with us. Make sure to remove any sensitive content before sharing the details.

    Thread Starter ds26

    (@ds26)

    Hey there,
    I checked the log files and this is the code with the Oops errors…

    [2019-01-09 10:50:23] WARNING: Form 6164 > *********@gm***.com is already subscribed to the selected list(s)
    [2019-01-21 14:57:43] WARNING: Form 6164 > *****@gm*.at is already subscribed to the selected list(s)
    [2019-01-23 21:24:19] WARNING: Form 6164 > ***********@gm*.ch is already subscribed to the selected list(s)
    [2019-01-24 08:02:13] WARNING: Form 6164 > ********@gm***.com is already subscribed to the selected list(s)
    [2019-01-24 08:02:58] WARNING: Form 6164 > *********@gm***.com is already subscribed to the selected list(s)

    thanks

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    Can you please share a screenshot of your form settings as well as the “Messages” tab? Also, would it be possible to share a link to the page where we can test this form?

    Thread Starter ds26

    (@ds26)

    Hello, here is the image: https://www.aufrechtansziel.at/wp-content/uploads/2019/02/Bildschirmfoto-2019-02-01-um-09.30.04.png

    and the link to the form:
    https://www.aufrechtansziel.at/bewusstseinaktivieren

    Plugin Contributor Harish Chouhan

    (@hchouhan)

    Hello,

    It seems that you are using the premium version of our plugin. Please note that as per www.remarpro.com policy we cannot offer support for premium plugins on this forum. Please contact us at “[email protected]” with a link to this page and we will assist you further.

Viewing 5 replies - 1 through 5 (of 5 total)
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