user account has been created email

  • Resolved 9ball

    (@9ball)


    6 months, 3 weeks ago

    when a new user signs up to the website as a “customer” they received a “Thanks for creating a user account” email.

    Which shows their username & password. which seems to work ok

    but if add a new Admin user, within WordPress the new admin receives the same email /template “Thanks for creating a user account” same as the customer does, and the email shows the username ok,

    but now the “Your password is” now seems to show a long URL address, which seems to links to the website page to “change their password”.

    and i can’t edit this template as it also affects the customers email as well ?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support lavendervu2510

    (@lavendervu2510)

    Hi,

    As of WordPress version 6.5, passwords are stored as URLs rather than in a traditional format.

    For security reason, WordPress does not allow to display under the traditional format. We regret to inform you that this feature cannot be modified.

    Best regards.

    Thread Starter 9ball

    (@9ball)

    Hi,

    When you say security reason, WordPress 6.5.X does not allow to display under the traditional format

    Do you mean all emails or just the admin emails?

    Right now:

    1, When the customer receives the email the passwords is showing as a traditional format, Not an URL address.

    2, But when the same email is sent to a new Admin is shows a URL address and doesn’t show the traditional format.

    is this how it should work..

    Plugin Support lavendervu2510

    (@lavendervu2510)

    Hi,

    We tested again both customer and admin user roles and found that they received their passwords via email as URL links.

    Best regards.

    Thread Starter 9ball

    (@9ball)

    HI,

    Sorry for my confusion, as I’ve been testing again myself after your message.

    Yes you are correct, emails sent from the wordpress admin side “Add new user” emails sent to all different “Roles” do send the password by URL links.

    My confusion was, that if a customer signs up from the front end, it seems to use the same email template and the password is viewable in the traditional format.

    if i was to remove the “Your password is: {user_password}”
    off the template and replace it with a button” Reset you password if needed: {reset_password_url}”

    Would this work for both admin emails and the front end emails and take them to correct URL

    Personally the long URLs don’t look nice in the emails, and the customers password totally viewable in the traditional format isn’t good for password security.

    Thread Starter 9ball

    (@9ball)

    forgot to add, when testing, i switched on:
    Woocommerce – When creating an account, send the new user a link to set their password.

    the email layout is still Woocommerces templte, and i cant seem to edit this template email,
    email Subject: Thanks for registering with us a account has been created!

    email doesn’t seem to use the default setup: Default template from Email Template Customizer for WooCommerce

    Plugin Support lavendervu2510

    (@lavendervu2510)

    Hi,

    The {user_password} and {reset_password_url} through the button will return the same?by URL links.

    For your additional reply,

    the email layout is still Woocommerces templte, and i cant seem to edit this template email,
    email Subject: Thanks for registering with us a account has been created!

    Could you share with us this email template via our Presale forum? we will help to check further.

    Best regards

    Thread Starter 9ball

    (@9ball)

    Hi,

    Found the issue with the email template now showing WooCommerce template, due to ( somehow WooCommerce Email notifications, had become “disabled” on the New account in Woocommerce email settings.

    Thanks for the help…

    Plugin Support lavendervu2510

    (@lavendervu2510)

    Thank you for your message, so this ticket is marked as resolved.

Viewing 8 replies - 1 through 8 (of 8 total)
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