Used for over 5 years- no cancelling

  • Unfortunately I have had to cancel my WPTouch account. It has been incredibly unstable for the past year & continually causes a fatal error regardless of theme & all other plugins being deactivated. Very sad since, when working, it’s been great & I’ve been a long time user. Anyone have any alternatives that are stable? Paying $160 a year for WPTouch and not able to use it is unacceptable.

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  • Plugin Contributor WPtouch

    (@wptouch)

    Hi there,

    Before proceeding with the cancellation of your account, we would like to offer our assistance to help resolve any issues you’re encountering with our product. We are dedicated to ensuring that you have a positive experience with our products, and we’re here to help in any way we can.

    If you’re open to it, please provide us with more details about the difficulties you’re facing, and we’ll work diligently to address them. Could you give us your temporary wp-admin username and password so we can take a closer look at the issue?

    We look forward to assisting you further.

    Best regards,
    Steve

Viewing 1 replies (of 1 total)
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