“Use same address for billing” Checkbox doesn’t fill phone number

  • Resolved visnucarr

    (@visnucarr)


    1 year, 4 months ago

    Hello!

    As far as I can tell, the “Use same address for billing” which is ticked by default, when using autofill or manual entry does NOT record a phone number, even though a Phone # is required. If you tick the box on/off twice, it seems to fill it.

    I have had dozens of orders with no Billing Phone # as a result of this odd bug. Seems to work okay with a saved customer/user data however, but not guests or first time people.

    Any thoughts on this? Cheers.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Saif

    (@babylon1999)

    Hello @visnucarr,

    Thank you for reaching out!

    Could you please attach a copy of your site’s System Status report? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support” (after you scroll down a bit)”. Once done, please paste it here in your reply or via a text-sharing service like https://gist.github.com/.

    Also, please check if there are any error logs from WooCommerce > Status > Logs > choosing from the drop-down menu the fatal-errors.log option.

    Look forward to hearing back from you.

    Plugin Author Nadir Seghir a11n

    (@assassinateur)

    Hey! Thank you for reporting this. I fixed it here.

    It should be release in a couple of weeks or so.

    Thread Starter visnucarr

    (@visnucarr)

    Thanks so much Nadir! I really appreciate it and will look out for the release soon. Cheers!

Viewing 3 replies - 1 through 3 (of 3 total)
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