Use form fields for sender

  • Resolved DonTimo

    (@dontimo)


    6 years, 9 months ago

    Hello,

    just installed Caldera Forms replacing my custom coded contact form and so far seems very nice. But now I’m facing a problem with the email address of the sender.

    There is this input field in Form Settings where I can put e.g. my own email into but it says ‘Do Not Use A Magic Tag.’. That’s exactly what I need, so that I can see the name and email address that the visitor entered in the form later on in my email app as the sender. Until now I always see my name and email. The option to add a ‘reply to’-address doesn’t help with this.

    How can I get this done with Caldera Forms?

    Regards Timo

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor christiechirinos

    (@christiechirinos)

    Hi Timo –

    I think you’re asking how to set the “From Email” email setting from a magic tag. If your goal is to be able to reply to the person who submitted the form, you can use a magic tag in the “Reply To Email” to setting.

    If you set the “From Email” setting to a magic tag, and I filled out the form, the email would appear to becoming from my email address, but sent by your server, which looks like a phishing attack to Gmail, Exchange or other clients, so they will most likely not deliver it. You could try it, but if you are not using Caldera Forms Pro, it’s important you set the DKIM and SPF DNS records on the domain you are sending as, or your contact form emails could go to spam or be marked as phishing scams.

    We help people with email deliverability issues all the time, and it’s gotten a lot more complex over the last few years. That’s why we built Caldera Forms? Pro. It makes this all of this hassle invisible to you. You fill in your API keys in the Caldera Forms settings, and we take care of ensuring that your emails are delivered with the “from” message as whatever you wish, spam is blocked and the messages look great.?
    ?
    ?https://calderaforms.com/pro

    Thread Starter DonTimo

    (@dontimo)

    Hello Christie,

    thanks for getting back. I really understand what you mean.

    If I fill the “Reply to” field instead of the “From” field with the email address of the user that filled out the form I always see incoming mails as if they were sent by me. I’m using Apple Mail by the way.

    And also when replying to these mails, the program then uses the correct email address of the user but it shows the line “Timo wrote…” instead, meaning my name. Any idea how I can get here the name and/or email address of the user instead?

    Regards Timo

    Thread Starter DonTimo

    (@dontimo)

    And in order to set DKIM and SPF DNS records I would have to know the domain names of each user that fills out the form beforehand which is impossible ??

Viewing 3 replies - 1 through 3 (of 3 total)
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