• Resolved tcartr07

    (@tcartr07)


    I am giving this a try seems great so far but I saw it mentioned if you have a CDN you can use your own but I can’t find how to use what I have, no sense using another.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Optimole

    (@optimole)

    Hello @tcartr07,

    Yes, this is possible but would require some additional manual tweaks to our infrastructure which is not available for every user.

    For now, this is available only on the premium plans and on request but we are looking to extend to all plans in case that more users are looking to this.

    Let me know if you have any other questions, I would be happy to help you with anything else.

    Thread Starter tcartr07

    (@tcartr07)

    Thank you all seems fine using yours so I will stick with that. Seems to be working so no worries.

    Thread Starter tcartr07

    (@tcartr07)

    I changed all I said this plugin broke my file uploads, on forums users can upload photos now they click upload nothing happens, I also try to upload median from admin click nothing happens. This makes changes on the photos, how can I return all to as before, I am asking for help here before running and giving a one star.

    When I visit my media all I see now are blank spaces.

    Thread Starter tcartr07

    (@tcartr07)

    Regret this install now, images previously uploaded are not displaying, I deactivated this plugin and still, nothing has changed, my library many blank spaces where images are to be, forum and post images gone. All post and page images now nothing, there should be a reverse to undo on this plugin.

    Disconnect my site from your servers that CDN I believe and changing photo URLs not a good idea. All optimized photos now not displaying.

    • This reply was modified 6 years, 2 months ago by tcartr07.
    • This reply was modified 6 years, 2 months ago by tcartr07.
    Plugin Author Optimole

    (@optimole)

    Hello @tcartr07,

    Sorry for this, I’m happy to help you fix this issue but I would a bit more details to replicate the issue on my end. Can you contact me on dashboard.optiomle.com using the chat from the bottom right along with the website where you are using and plugins installed?

    If you would like to turn off the plugin, just deactivate this for now from the plugin list.

    Looking forward to solving this.

Viewing 5 replies - 1 through 5 (of 5 total)
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