Use Chat on editor role

  • Resolved koenm1

    (@koenm1)


    5 years, 1 month ago

    Hi,

    Is it possible to use the chat on other roles than Administrator?
    Our client has the role Editor but it seems that only admins can use the plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author LiveChat

    (@livechat)

    @koenm1 Unfortunately, at this point there’s no such option, but perhaps we should incorporate this functionality into our plugin. What would be the use case here?

    Note: once installed, the plugin gives you the possibility to create a new account or sign into an existing LiveChat account. To answer incoming chats, you have to be logged into one of the LiveChat apps. Plus, all of the customization and subscription management happen within the LiveChat app.

    Thread Starter koenm1

    (@koenm1)

    Hi,

    We give our clients the role Editor so they cannot break the site by installing all kinds of plugins / change important settings. For this case, we have given the client Admin rights but it would be perfect if the user can use the plugin as Editor.

    Plugin Author LiveChat

    (@livechat)

    Totally makes sense, thanks for letting us know @koenm1. It can be something I can bring up with the integrations team to see if they think it might be something they can do. I can’t guarantee any immediate results or if they agree to it, but a little feedback can’t hurt! ^DZ

Viewing 3 replies - 1 through 3 (of 3 total)
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