• Hi, I wanted to know why in the administrator backend I see a greater number of customers on the same product id, in particular I use the code:

    [customer_list product="23" show_titles="true" scrollx="true"  order_number="false" 
    order_status="wc-completed, wc-processing, wc-on-hold, wc-pending, wc-cancelled, wc-refunded, wc-failed" 
    order_status_column="true"
    billing_first_name="false" billing_last_name="false" billing_company="true" billing_email="true" billing_phone="true" billing_address_1="false" billing_address_2="false" billing_city="true" billing_state="true" billing_postalcode="false" billing_country="false" shipping_first_name="false" shipping_last_name="false" shipping_company="false" shipping_address_1="false" shipping_address_2="false" shipping_city="false" shipping_state="false" shipping_postalcode="false" shipping_country="false" customer_message="false" customer_id="false" customer_username="false"  order_payment="false" order_shipping="false" order_coupon="false" order_variations="false" order_total="true"
    order_date="true"  order_qty="false" order_qty_total="false" order_qty_total_column="false" 
    limit="9999"]
    

    In the backend I also see the fields related to woocommerce subscription (such as “pending-cancel” and “active” for subscriptions). This does not happen in the shortcode of the same product.

    Also I would like to call all the functions (print, search, PDF etc.) in the shortcode .. how do I do it?

    thanks

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Kokomo

    (@kokomoweb)

    Hi @davidebr90,

    For your first question, it is probably because your settings are not the same. In the admin settings you can chose which order statuses you want to show, you’ll have to select the same ones as the ones in the shortcode.

    Regarding the woocommerce subscription fields, what is the header of that column that is showing in it? It might be a field that is only available in the premium version.

    For the print/search/pdf and sorting in the shortcode, you need the premium version of the plugin.

    Thread Starter davidebr90

    (@davidebr90)

    Thanks for the very quick reply!

    Then in the column “Order Status” in the shortcode do not display some states such as “pending-cancel” and “active” (which concern subscriptions and not normal woocommerce products).

    These are seen in the backend wp-admin table, but I don’t see them in the shortcode.

    PS: I have inserted in the shortcode all the attributes of “order_status” wc-completed, wc-processing, wc-on-hold, wc-pending, wc-cancelled, wc-refunded, wc-failed) but the filter in the shortcode of the users frontend is always different.

    Plugin Author Kokomo

    (@kokomoweb)

    @davidebr90 the plugin displays a list of orders made for a product so it is normal that it wouldn’t display the associated subscriptions. Can you show me a screenshot of the admin list where it shows the subscriptions?

    Thread Starter davidebr90

    (@davidebr90)

    I understand, what I don’t explain is why with the same settings a product shows in the backend a different list of the front end.

    Attached are the links of the same product with the lists :

    https://ibb.co/h7wz3kF

    https://ibb.co/ydCWvDb

    Thread Starter davidebr90

    (@davidebr90)

    I would be interested in listing in particular the recurring subscriptions for a product (therefore the same product every day, week, month etc.), do you think this function will ever be in the paid version?

    Plugin Author Kokomo

    (@kokomoweb)

    have you tried without spaces for the list of order statuses in the shortcode?

    Regarding adding compatibility with subscriptions, we are currently rewriting the plugin from the ground up and it will be a lot easier for us to add more functionalities ourselves, and our users will be able to add whatever they want as well using hooks and filters. We will then look at that, but we don’t have any immediate plans to do so.

    Thread Starter davidebr90

    (@davidebr90)

    Thanks for help….can you tell me if i buy your license to use the premium plugin will i receive lifetime updates?

    Plugin Author Kokomo

    (@kokomoweb)

    Updates and support for the premium version is for one year. You’ll need to renew every year.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Use Backend box in shortcode’ is closed to new replies.