use a shortcode in PDF

  • Resolved keinar

    (@keinar)


    3 years, 1 month ago

    Hello, 
I created in 'Checkout Custom Fields Module Options' a field,
I'm trying to display it in my invoice, I insert this shortcode:

[wcj_order_checkout_field meta_key = "order_wcj_checkout_field_1]

but the field does not show in my invoice. 

please advise.
Viewing 15 replies - 1 through 15 (of 16 total)
  • Plugin Support David G

    (@gravid7)

    Hi @keinar

    Thanks for reaching out to us.
    If possible can you please try to check [wcj_order_checkout_field meta_key = “_order_wcj_checkout_field_1”]. Because sometimes it’s storing the key with underscore.

    Let us know if still not working.

    Thread Starter keinar

    (@keinar)

    Hi, still not working for me…

    Plugin Support David G

    (@gravid7)

    Hi @keinar

    Thanks for confirming. Please try to use this alternate shortcode:- [wcj_order_custom_field name=”_billing_wcj_checkout_field_1″]

    Thread Starter keinar

    (@keinar)

    also not working for me ??

    Plugin Support David G

    (@gravid7)

    Hi @keinar

    Can you let me know how you have added the field to the checkout page? You can provide a screenshot of that module.

    Thread Starter keinar

    (@keinar)

    Hi, sure

    screenshot from ‘Checkout Custom Fields Module Options’ page:
    https://prnt.sc/1xajmxv

    screenshot from ‘pdf_invoicing_templates’ page:
    https://prnt.sc/1xajkym

    Plugin Support David G

    (@gravid7)

    Hi @keinar

    Thanks for your screenshots.

    Can you confirm if you are using the latest version of the plugin? Because with the latest version you can see the key is “billing_wcj_checkout_field_1”. The latest version is 5.4.7.

    Thread Starter keinar

    (@keinar)

    yes. this is the version in my site
    screenshot: https://prnt.sc/1xdzovz

    what we can do now?

    Plugin Support David G

    (@gravid7)

    Hi @keinar

    If you are able to check the key from the database, then you can check which key is stored in a database. If possible you can contact us from our website. So, we can take a deeper look and help you.

    Thread Starter keinar

    (@keinar)

    I would contact you directly if this was possible through your website.
    but:
    “P.S: Please note, post-sale questions submitted through the form below will be severely delayed!”

    Thread Starter keinar

    (@keinar)

    Hi again, maybe someone can help me? maybe it’s a bug. the key stored in the DB is “_order_wcj_checkout_field_1” and it’s still doesn’t work for me. I have tried all options. please help.

    Plugin Support David G

    (@gravid7)

    Hi @keinar

    Maybe it’s conflict with other plugins, If possible you can contact us from our website. So, we can take a deeper look and help you.

    Thread Starter keinar

    (@keinar)

    Hi @gravid7, as I told you before:
    I would contact you directly if this was possible through your website.
    but:
    “P.S: Please note, post-sale questions submitted through the form below will be severely delayed!”

    but I purchased the plugin and I really need a solution for this issue.

    Plugin Support David G

    (@gravid7)

    Hi @keinar

    Same shortcode that I provided, it working proper when I checked from our end. so we need take a deeper look. you can contact us from our website so we can check and help you. we will check and fix issue soon as possible.

    Thread Starter keinar

    (@keinar)

    How can I contact you? This is only for those who purchase a very high price support package.
    not like that?

Viewing 15 replies - 1 through 15 (of 16 total)
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