Usability on Site with Cross types of Products.

  • Resolved KARAM SIDHU

    (@iamkaramsidhu)


    1 year ago

    I’ve gone through the documentation. However, need some clarification to occupy my understanding as well as suggestion based on my site operation.

    – I’m starting with a Free Version –

    Basically, My site consists of multiple type of products and services via subscriptions, whereas your license manager is to be used specifically for digital license products as per its functionality.

    1] Together with the selection of specific products, do the plugin able to support specific variations and fulfill accordingly [e.g: if i have a product with 6 variations and all 6 differs in brand and has different types of license keys]?

    2] I prefer uploading the license keys manually in bulk and the fulfillment happens when the customer places an order via Guess Checkout [No Account Creation] Which API route should i disable?

    3] Is there an option to allow license keys to be delivered immediately upon successful order placement where the default status would be “Processing” instead of sendouts upon updating the order as “Completed”? *I do not utilise manual payment methods where remittance is required upon placing an order, nor requires checking on the payment status of the placed order, as the payment methods being used all requires a transaction to be completed successfully before the order is successfully placed.

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Mirza Hamza

    (@hamza1010)

    Hello @iamkaramsidhu,

    Thanks for contacting us,

    Hope you are doing well, We’ve informed our technical team about your issue, and they will work on it promptly. When we receive their response, we will get back to you. Our team is here to assist you. Thank you for your patience.

    Thanks & Regards
    WP Experts Support Team

    Thread Starter KARAM SIDHU

    (@iamkaramsidhu)

    Any feedback on this? I need a feedback for the above thread a little urgent. Basically, It is not an issue, i just need to know certain functions over certain current features and implementation of the plugin. That’s all.

    Plugin Support Mirza Hamza

    (@hamza1010)

    Hello @iamkaramsidhu,

    Sorry for the delay,

    1] Together with the selection of specific products, do the plugin able to support specific variations and fulfill accordingly [e.g: if i have a product with 6 variations and all 6 differs in brand and has different types of license keys]?

    • Yes, our License Manager plugin’s works with variations.

    2] I prefer uploading the license keys manually in bulk and the fulfillment happens when the customer places an order via Guess Checkout [No Account Creation] Which API route should i disable?

    • You can manage this with the license delivery setting in the WooCommerce section.

    3] Is there an option to allow license keys to be delivered immediately upon successful order placement where the default status would be “Processing” instead of sendouts upon updating the order as “Completed”? *I do not utilise manual payment methods where remittance is required upon placing an order, nor requires checking on the payment status of the placed order, as the payment methods being used all requires a transaction to be completed successfully before the order is successfully placed.

    • Yes, you can deliver licenses at every status. There are settings where you can define on which status you can deliver licenses after verifying.

    If you have any questions, feel free to reach out. We’re here to assist you.

    Thank you

    Thread Starter KARAM SIDHU

    (@iamkaramsidhu)

    How about the API’s? Refer to quiestion number 2, Based on the usage criteria that i’ve informed, Which API can i disable? I need a Solution from your end as you end as this one developed and maintains the plugin therefore i expect for an accurate and detailed answer.

    Plugin Support Mirza Hamza

    (@hamza1010)

    Hello @iamkaramsidhu,

    Could you please share the more explanations about the point 2? This will help us better understand and assist you.

    Thank you

    Thread Starter KARAM SIDHU

    (@iamkaramsidhu)

    Quiestion number 2 is where i am requesting your team to let me know which API’s can i disable based on my method of operation that i’ve shared [Guest Checkouts only, Manual License Key Import from File, and so on]. I am looking into disabling those API’s that would not be utilised rather than leaving it opened. I need it listed specifically. That is what the Quiestion is all about.

    Plugin Support Mirza Hamza

    (@hamza1010)

    Hello @iamkaramsidhu,

    Please disable all APIs related to manual key import as there is no link for importing keys via API. APIs are used when you need to integrate your application with the licensing system.

    If you have any questions, feel free to reach out. We’re here to assist you.

    Thank you

    Thread Starter KARAM SIDHU

    (@iamkaramsidhu)

    This is what i wanted to know. Based on my understanding, There is no requirement for me to enable any of those API’s, however, decided to verify with your team.

    Thank you for the feedback over this. I’ll mark this as resolved.

Viewing 8 replies - 1 through 8 (of 8 total)
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