URL won’t load – redirected too many times

  • **I originally postd this as a reply to a thread marked “Resolved” I wasn’t sure if the etiquette was to post a new thread if a thread is marked as “Resolved” so I am posting this also as a new thread. Apologies if this is not how to use the forum.

    Hi,

    I am having the same problem on one of my wordpress sites. Links on my main page won’t load. I get the too many redirects error. Note:I have few sites on the same host and only one has the problem. These are the solutions I’ve tried:

    1. Go to general > settings and make sure that url does not have mixed case, and that url is what is allowed by host, e.g. no “www” and that the entries match, no “www” (this is the same for all my sites).
    2. Change themes. This does not fix the issue.
    3. Attempt to access the .htaccess file. Note: My directory does not have an .htaccess file. I contacted my host. The host says they do not use the .htaccess file which is why I don’t see it.
    4. Deactivated all plug-ins. Did not work.
    5. Clear wordpress cache. Did not work.
    6. Clear browser cache. Did not work. Problem appears across all browsers.

    The only thing that fixes it is if I set permalinks to “plain” – but this is not a practical solution as I need the page names to be part of the url.

    Any other ideas appreciated.

    Thank you all.

Viewing 3 replies - 1 through 3 (of 3 total)

  • “Attempt to access the .htaccess file. Note: My directory does not have an .htaccess file. I contacted my host. The host says they do not use the .htaccess file which is why I don’t see it.”

    This is mostly connected with the .htaccess files. The .htaccess files will be on the root of your install, where the other folders are “wp-admin”, “wp-content”, etc.

    Thread Starter teppy2

    (@teppy2)

    Hi,
    Thank you for your reply.

    I do not have an .htaccess file in my root directory…even after turning on show hidden files in ftp. I contacted my host and they told me they do not use .htaccess file.

    The issue remains.

    Link to your site please. Any chance your host is running nginx instead of Apache or similar?

Viewing 3 replies - 1 through 3 (of 3 total)
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