URL signature expired for all images on 2.9.7

  • Resolved spomata

    (@spomata)


    3 years ago

    Hi all,

    after updating to 2.9.7 the images won’t show up anymore in the feed.
    The url of the image in the code points to a “URL Signature expired” on the Instagram’s CDN.

    I have set the favor local images setting to true but didn’t help, nor clearing the cache did.
    Any hint?

Viewing 1 replies (of 1 total)
  • Plugin Support Smash Balloon Louis

    (@smashballoonlouis)

    Hi @spomata,

    Thank you for reaching out to us for assistance. Please try refreshing your access token by following these steps: Go to Instagram Feed > Settings > Instagram Accounts > remove the connected account(s) > click the Save Changes button. After this, click the blue Connect an Instagram Account button and go through the connection process again, select your account as Primary Feed under Instagram Accounts and Save Changes again.

    After this, go to Instagram Feed > Customize and click Reset Resized Images and Clear Backup Cache.

    If this does not resolve the issue, please reach out via our support form here.

Viewing 1 replies (of 1 total)
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