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Hi there,

Could you send us a screenshot of the plugin settings so we can check it?

I tried to replicate the issue you mentioned in my local installation, but it worked correctly.

Thanks for your cooperation.

Sure.
https://imgur.com/a/VyzeFIg

Hi there,

it seems you’re using the premium version of our plugin, this platform is available only for customers that are using the free version.
I invite you contact us at https://yithemes.com

Thanks for your time.