URL is being changed when edits are saved

  • Resolved scandidesignco

    (@scandidesignco)


    4 months, 3 weeks ago

    I was about to buy pro until I noticed 2 big issues.

    1. Every time I hit save, it changes the product’s url. It adds a dash and number to the end like this “-4”. I saw another post reporting the same issue and you said its due to a multi-language plugin. I do not have a multi-language plugin installed.

      2. Changes are not saving in Bulky unless the fields you want to save are selected before hitting save. I have to click the column title each time so the entire column is selected before hitting save. I also cannot scroll to page 2 to make changes or all edits will be lost.

    Viewing 10 replies - 1 through 10 (of 10 total)
    • Plugin Support lavendervu2510

      (@lavendervu2510)

      Hi,

      Thank you for being interested in our plugin.

      We have reviewed both 2 issues you reported on our site, but we were unable to reproduce them.

      For more help, please connect with us on our support forum. Our team is ready to assist you further.

      Best regards.

      Thread Starter scandidesignco

      (@scandidesignco)

      I just contacted you through the villatheme contact form with a link to this post.

      Plugin Support lavendervu2510

      (@lavendervu2510)

      Hi,

      Could you share the ticket’s link as we could not find it anywhere? We post again the link to our support forum.

      Best regards.

      Plugin Support lavendervu2510

      (@lavendervu2510)

      Hi,

      We are back and have a new update on the issue you reported with our Bulky plugin.

      We have emulated the slug generation process of WooCommerce in the video below. In fact, each product in WooCommerce is identified by a unique slug, and WooCommerce automatically adds a suffix to the product’s slug to avoid product duplication.

      The below file is a version we have fixed for the issue, please download and reinstall it, and let’s keep us updated if the issue persists.

      Here is the new plugin file of the free version: https://drive.google.com/file/d/1JR2q__MleCsMI1kjllKZzxpmAcdm5_Ea/view?usp=sharing

      Here is the video: https://drive.google.com/file/d/1l2VkozoUnH4fkDnVWWtkVIJiR2ck6sgs/view?usp=sharing

      Best regards.

      I am having the same issue also. When will an update be released through wordpress updates? Thank you.

      • This reply was modified 4 months, 1 week ago by kds26.
      Plugin Support lavendervu2510

      (@lavendervu2510)

      Hi ,

      We have addressed the issue in this version. Please try it out and let us know if the problem persists. Once we confirm that the issue is resolved, we will release an official update.

      Best regards.

      Hi @lavendervu2510

      I have Version 1.2.5 installed and it still changing the url everytime I save updates with bulky.

      Plugin Support lavendervu2510

      (@lavendervu2510)

      Hi,

      We suppose that you download and install the file we shared earlier, please override with the file we provided yesterday version 1.2.5.5:

      We have addressed the issue in?this version. Please try it out and let us know if the problem persists. Once we confirm that the issue is resolved, we will release an official update.

      Best regards.

      Thread Starter scandidesignco

      (@scandidesignco)

      Sorry for the delayed response. I missed the email in my inbox. Just tested the updated version of the plugin on staging though and both issues appear to be fixed!

      1. The slug is no longer changing upon save
      2. I no longer have to select the cells I want to update when clicking save

      Thank you so much for the fast fix. Much appreciated!

      Plugin Support lavendervu2510

      (@lavendervu2510)

      Hi,

      Thank you so much for your confirmation, we will certainly update officially the fixes soon.

      Let us know if you encounter any issues with this plugin, we will be glad to check.

      Best regards.

    Viewing 10 replies - 1 through 10 (of 10 total)
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