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URL and accessibility issues

Papigiulio — Fri, 28 Apr 2017 00:57:59 +0000

I have an odd issue. My company has a website and domain at the same company.

The domain is petit-planet.com and works fine.

However, if you click a subpage, the url changes into the hosts standard URL:
https://petitplanet.sakura.ne.jp/wp

These are the settings inside wordpress:
https://i68.tinypic.com/2m672p0.jpg

Problem is, if I change the url to the https://www.petit-planet.com url, the site stops working. So I have no idea what could be the issue.

anyone have any idea what is wrong here?

Reply To: URL and accessibility issues

Samuel Wood (Otto) — Fri, 28 Apr 2017 09:38:48 +0000

Well, it’s certainly not going to link correctly when you have the wrong addresses as the WordPress and Site URLs.

So, fix your hosting, and then put your actual domain in those URL fields. The hosting service needs to recognize your domain, and the domain DNS needs to point to your hosting account.

Reply To: URL and accessibility issues

Papigiulio — Fri, 19 May 2017 02:26:26 +0000

Hi Samuel,

Apologies for the late reply, lots of things going on. Yes I understand. I contacted the hosting server but their reply was pretty complicated. I will need to hire a professional to fix this. Either way thank you for your reply.