urgente

  • Resolved betezek

    (@betezek)


    1 year, 5 months ago

    Olá!

    O WordPress possui um recurso integrado que detecta quando um plugin ou tema causa um erro fatal em seu site e notifica você com este e-mail automatizado.

    Neste caso, o WordPress detectou um erro com o seu tema: woocomerce. Primeiro, visite o seu site (https://www.valedosdeuses.com.br/) e verifique se há algum problema visível

    Apos ter instalado este plugin o site ficou louco, da problemas em todos os plugins. Isso n?o acorria antes da instala??o. Já fiz tudo que foi possivel para arrumar e o erro volta a se repetir.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)

  • Hi @betezek

    Thanks for reaching out!

    After installing this plugin the site went crazy, it gives problems with all plugins. This did not happen before the installation. I have done everything possible to fix it and the error keeps repeating

    I am sorry to hear that you received a fatal error on your site after installing the WooCommerce plugin.

    As a first step, I trust that your site meets the minimum requirements to run WooCommerce smoothly, correct?

    If yes, can you please share were there any changes or updates made to your site prior to this issue happening? Like, plugin, themes or template updates?

    Furthermore, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

    • System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.
    • Fatal error logs (if any) under WooCommerce > Status > Logs.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Once we have more information, we’ll be able to assist you further.

Viewing 1 replies (of 1 total)
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