URGENT: Widget not filtering with new woocommerce update!

Hello

Drop the link please, maybe js error. Also after update reset the site cache …

Hi,

Cache is clear and nothing has changed form previous settings.
The filter from store page works properly, only from side widget the filtering seems to not work at all.

Can I send you the link via email?

Thanks

• This reply was modified 6 years, 4 months ago by ilan76.

Hello

Set it here please https://codecanyon.net/item/woof-woocommerce-products-filter/11498469/support with description and link to this forum page

Sent. Please check as soon as possible.

Thanks

Just upgraded pro the free version (which worked fine) and the pro version won’t return any results?

@mikekharisma
talking about the free version.

@realmag777
Any update on this please?

Sent you an email on this via https://codecanyon.net/item/woof-woocommerce-products-filter/11498469/support

Thanks

@ilan76

Hello, supported just opened, they will reply you today …

@mikekharisma

https://codecanyon.net/item/woof-woocommerce-products-filter/11498469/support – write here please with exact description and links

HI
Yesterday I tried deactivating the current version, deleting it, and installing 2.2.0, but again there are no search results.

I then went further and deleted that version and replaced it with the free version which had been working before, but now this one doesn’t search either?

Is there a way of uninstalling/resetting what ever is in the database?

As an aside I’d also like to achieve three seperate category dropdown, if I could duplicate the category in the structure that would be great.

Mike

ilan76
I was using the free version, then upgraded to the pro and it stopped searching. I tried downgrading again back to the free version, but then that wouldn’t work either

Hello

I answered you on envato support.

Could you link me to that, I’ve not had an email alert?

Yes I’ve done that?

@pavloborysenko
@realmag777

Hey guys, I got the response via email but I really don’t understand it:

“Yes, it stays on the same page, just the filter uses a different template to show the search result.

Result cannot be shown on the product page.”

Before, the filtered results always redirected to the store page (as it should), not within the product page. I really don’t understand what’s the template has to do with it.

This only started to happen from a week ago or so (I think since Woocommerce last update), clearly there is a serious issue here.

If this is supposed to filter this way from now on, it really is of no use.

I would appreciate your feedback regarding this.

Thanks

Hello Ilan

Yes, we catched this issue with redirecting from product page, and today/tomorrow this should be resolved – it will be fixed and updated, thank you for cooperation

Good to hear!

Excellent work guys, thank you for the update.