White screen of death on WP_admin page

  • Resolved Bam Bam

    (@bam-bam)


    8 years, 2 months ago

    Hi,

    I am only using the free version of Wordfence and I realise I cannot expect 1st class support, but I have a massive problem on one of my sites, I was confronted by the White Screen of Death suddenly on 3 of my sites yesterday and I have sorted all but 1 of them by turning off plugins until I found what was causing the problem.

    The site I now have a major drama with is now down to only Wordfence giving me the WSoD when it is activated, but only on the back end, the front end seems unaffected by it, so for the time being I will leave it activated, but I am unsure if it is actually protecting me at the moment.

    Do you have any suggestions on how I can get around this problem.

    The site is: https://www.hhhworldevents.org/

    Kindest Regards
    Bam Bam

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi Bam,
    Your website admin dashboard is generating “HTTP ERROR 500”, more details about this error should be in your server error logs, you can get in contact with your web host if you don’t know where is this error log file or edit (wp-config.php) file and replace this line:
    define('WP_DEBUG', false);
    with:

    define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
define('WP_DEBUG_DISPLAY', false);

    Now, when you access your dashboard and get “HTTP ERROR 500” again, you can check this file (/wp-content/debug.log) for any error messages.

    Let me know how it goes,
    Thanks.

    • This reply was modified 8 years, 2 months ago by wfalaa.
    Thread Starter Bam Bam

    (@bam-bam)

    Hi,

    I have “accidentally” solved the problem, I had contacted Bluehost and they said they couldn’t help me as I was using Cloudflare, so I switched the dns back to them, but it didn’t solve the problem.

    While trying different things one of the plugins I am using said it required a later PHP version so I changed to 5.6 from 5.3

    I had de-activated Wordfence while playing around with everything and to my surprise when I re-activated it the WSoD had disappeared, so it looks like it was a PHP version issue.

    Kindest regards
    Bam Bam

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘White screen of death on WP_admin page’ is closed to new replies.