urgent user price disappear

  • Resolved phaser32

    (@phaser32)


    3 months, 1 week ago

    Good morning, unfortunately following the 3.0.2 update I noticed that the user price disappears. This is very serious because the Customer cannot purchase the gift card. We were unable to identify the problem and no error log is generated on the server, but by removing this version and installing the previous version 3.0.1 everything started working correctly again. I don’t know if it’s an isolated case but I think it requires attention. Thank you for your attention and time.
    Best regards
    Alessandro Valori

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author WP Swings

    (@wpswings)

    Hello,

    Thanks for pointing out the issue,

    Our team is already working on this we will fix this in our next update.

    Regards,

    Thread Starter phaser32

    (@phaser32)

    Thank you for the feedback. we will wait confidently

    Warm regards

    Ale

    Plugin Author WP Swings

    (@wpswings)

    Sure, and thank you!

    Thread Starter phaser32

    (@phaser32)

    Sorry but on another website we updated to version 3.0.3. but all the site is locked because of your plugin (we noticed a lot of error on server log). We had to roll back.
    Do you plan to fix these issue ?

    Thread Starter phaser32

    (@phaser32)

    I apologize, but unfortunately after more in-depth analysis we noticed two problems. The first update of your plugin did not go well (some files were corrupted). The second problem was related to a cache problem on our server. We can close the report. Thank you for your attention.
    Kind regards

    Ale

    • This reply was modified 2 months, 3 weeks ago by phaser32.
    Plugin Author WP Swings

    (@wpswings)

    Hello,

    Apologies for the inconvenience cause to you,

    I request you to please connect with our support team they will help you to solve your query.

    Regards,

Viewing 6 replies - 1 through 6 (of 6 total)
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